Method 1: Disabling the Fast Startup Optionįast startup option seems to be significant reason for the wireless mouse not working on your system.
Contacting the manufacturer might be of some help thus. If the problem still retains on the second computer too, then the Wireless Mouse must have a defect.
Try plugging in the Receiver to a different PC or laptop, if the problem happens to stay on the same system whatsoever. Unplug the receiver from the USB port and before plugging it again into the system, wait for 10 seconds. Make sure that the connection is made properly. Try replacing the batteries of the wireless mouse and also check that you have put in the compatible batteries too. In a Desktop, try putting them in the ports which are behind the system since they usually have more power than the rest of the ports. Try connecting your mouse USB receiver in another port of your laptop or PC. 
Method 2: Reinstalling the driver of the wireless mouse.Method 1: Disabling the Fast Startup Option.
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